Usability Heuristics for UI/UX design

By Oghogho Igbinomwanhia , UI/UX Designer

5 min read

What are usability heuristics?

Developed by Jakob Nielsen, a prominent usability expert, usability heuristics are rules of thumb that can be used to evaluate user interfaces. These heuristics are based on principles of human-computer interaction and cognitive psychology. They serve as a checklist for designers, enabling them to create interfaces that enhance user satisfaction and reduce frustration, ultimately leading to a better user experience.

The 10 Usability Heuristics by Jakob Nielsen

1. Visibility of System Status

Keep users informed about the system's status through appropriate feedback in a reasonable time. This includes visual indicators, loading animations, or status messages so users know their actions have been recognized.

2. Match Between System and the Real World

Use familiar language, concepts, and visual elements that align with users’ real-world experiences. Avoid technical jargon, and instead use terms users understand. For example, a magnifying glass icon indicates a search function.

3. User Control and Freedom

Provide undo and redo options to empower users, allowing them control over their actions, especially when they select system functions by mistake.

4. Consistency and Standards

Design should be consistent across screens and platforms. Users shouldn’t wonder whether different words, situations, or actions mean the same thing.

5. Error Prevention

Prevent errors by using constraints, clear instructions, and confirmations for critical actions. For example, display password criteria to avoid mistakes in login forms.

6. Help Users Recognize, Diagnose, and Recover from Errors

Provide clear, constructive error messages that use plain language and offer solutions, making it easy for users to understand and fix issues.

7. Recognition Rather Than Recall

Reduce users' memory load by making objects, actions, and options visible, rather than forcing them to recall information from one part of the interface to another.

8. Aesthetic and Minimalist Design

Avoid information overload. Strive for a clean, minimalist design that highlights key elements and avoids unnecessary clutter.

9. Help and Documentation

If necessary, provide accessible help and documentation that is focused on the user's task and context.

10. Flexibility and Efficiency of Use

Allow users to customize frequent actions. Provide shortcuts, accelerators, and customizations to enhance efficiency for experienced users while keeping the interface accessible for beginners.

Applying These Rules While Designing

Usability heuristics are invaluable tools for creating user-friendly interfaces. Conduct a heuristic evaluation by having a small group check your UI design against these principles. Follow up with user testing to observe real interactions, and make improvements based on feedback. Stay updated with industry trends to continuously improve your design skills.

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